Privacy Policy

Last Updated: 2025-09-22

Everfox LLC and its affiliates ("Everfox," "we," "us," or "our") respect your privacy and are committed to protecting personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data across all interactions with Everfox, including through our website (www.everfox.com), SMS/MMS messaging, in the course of providing our products and services, and during support, marketing, and sales activities.

This Privacy Policy applies whenever you interact with Everfox — whether by visiting our website, using our products or services, contacting us, or participating in marketing or support activities.

1. Definition and Interpretation

In this Privacy Policy, unless the context otherwise requires:

"Data Protection Legislation" means all applicable data protection and privacy laws, including but not limited to the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), and other relevant U.S. state and international laws.
"Site" or "Website" refers to www.everfox.com and any other websites or subdomains operated by Everfox that link to this Privacy Policy.

2. Information About Us

Everfox LLC is the controller responsible for personal data as described in this Privacy Policy. Our Site is owned and operated by Everfox LLC. You can contact our Data Protection Officer at: privacy@everfox.com (opens a new window)

Our Business Address:

Everfox LLC

12950 Worldgate Dr., Suite 600

Herndon, VA 20170, USA

3. What Does This Policy Cover?

This Privacy Policy covers how we handle personal data about:
Visitors to our Site
Individuals who contact us or interact with our sales or marketing teams, including through SMS/MMS messaging
Customers and prospective customers
Users of our products and services
Anyone who engages with us for support or business purposes

If you visit a website we link to, their privacy practices apply. We are not responsible for how they handle your information.

4. What Personal Data Do We Collect?

We collect different types of personal data depending on how you interact with us. This may include:

Identity and contact information (like name, company, email address, phone number)
Technical information (like IP address, browser type, device info, operating system)
Login and authentication data
Communication and marketing preferences
Support information and logs
Job application data, if you apply for a role with us

We collect this data from:

Forms you fill out or content you submit
Communications with sales, support, or other teams
Your use of our Site or services – For SMS/MMS messaging, we collect your phone number and related contact details only with your express and logged consent.

5. How We Use Personal Data

We use personal data to:

Provide and support our products and services
Respond to your requests or inquiries
Manage accounts, billing, and transactions
Send service updates, invitations, or relevant marketing content
Improve our Site, services, and business operations
Meet legal or regulatory obligations
For SMS/MMS messaging, we use your data only to send you the messages you have consented to receive.

We do not sell your personal data.

6. Legal Basis for Processing Personal Data (for United Kingdom and European Economic Area and other relevant jurisdictions)

Legal Basis for Processing Personal Data (for United Kingdom, European Economic Area, and other relevant jurisdictions).

If you are an individual in the United Kingdom, the European Economic Area (EEA) or another relevant jurisdiction, we collect and process Personal Data about you only where we have a legal basis or bases for doing so under applicable Data Protection Legislation. The legal basis we rely on depends on the context in which the Personal Data is collected and used:

Consent. We rely on your consent where required by law, such as when sending marketing communications or using certain cookies.
Contract. We process Personal Data as necessary to provide our services, perform a contract with you or your organization, or take steps at your request before entering into a contract.
Legal obligation. We process Personal Data where required to comply with applicable legal or regulatory obligations.
Legitimate interests. We process Personal Data to support our legitimate interests, such as product development, improving security, supporting customers, communicating with you about our products and services, and operating our business – provided those interests are not overridden by your rights and freedoms.
For SMS/MMS messages, consent is always required and logged.

7. How and Where We Store and Transfer Personal Data

We may store or process Personal Data in the United States, the United Kingdom, or other countries where we or our trusted partners operate. This means your Personal Data may be transferred outside of your country of residence. These transfers may involve:
Other Everfox companies within our group
Trusted third-party service providers located outside the US, UK, or EEA
Business partners or jurisdictions where your Personal Data did not originate

When we transfer Personal Data internationally, we implement appropriate safeguards to ensure that your rights are protected under applicable Data Protection Legislation. These may include Standard Contractual Clauses approved by the EU or UK regulators, intra-group agreements, or reliance on adequacy decisions.

You may contact us at privacy@everfox.com (opens a new window) for more information about the mechanisms we use when transferring Personal Data to third countries.

8. Data Security

We take the security of your Personal Data seriously and implement appropriate technical and organizational safeguards to protect it. Additionally, access to Personal Data is limited to employees, agents, contractors, and service providers with a legitimate need to know. These individuals are bound by confidentiality obligations, whether by contract or professional standards.
For more information on data security measures, please contact us (see, Section 16 below).

9. How Long We Keep Personal Data

We retain Personal Data only as long as necessary for the purposes for which it was collected, including to satisfy legal, regulatory, or operational requirements. For SMS/MMS messaging, we will delete your data upon request or when it is no longer needed, consistent with our legal obligations and contractual requirements. The length of time we retain Personal Data depends on factors such as the type of data, the purpose for which it was collected, legal or regulatory requirements, and the nature of our relationship with you. We aim to delete or anonymize Personal Data when it is no longer needed for these purposes.

10. What Are My Rights?

Depending on where you live, you may have certain rights under applicable Data Protection Legislation, including:

Knowing whether we process your Personal Data and obtaining a copy of it (often referred to as a "subject access request")

Correcting data that’s inaccurate or outdated
Requesting deletion (“right to be forgotten”)
Asking us to limit or stop using your data
Getting a copy of your data in a portable format
Withdrawing consent where that’s the basis for processing

To make a request, email privacy@everfox.com (opens a new window). We may need to confirm your identity to respond. These rights may be subject to certain legal limitations or exemptions, depending on the circumstances and applicable law. We aim to respond to requests within one month, or as otherwise required by applicable law.

If you are making a “subject access request,” we will aim to provide a complete response, including a copy of your Personal Data, within that timeframe. In some cases, particularly if the request is complex, we may require up to three months.

We do not normally charge a fee to fulfill rights requests, but we may charge a reasonable fee if a request is manifestly unfounded, excessive, or repetitive.

You can also contact your local privacy regulator if you’re concerned about how we’re handling your data.

11. Marketing and Communications

We may contact you about our services, products, or events. You can opt out at any time using the unsubscribe link in our emails or by contacting privacy@everfox.com (opens a new window).

We do not share your data with other companies for their marketing without your permission.

12. Cookies and Tracking Technologies

We use cookies and similar technologies to make our Site work better and help us understand how it is used. You can adjust your preferences at any time using the “cookie settings” link on our Site.
To learn more, visit our Cookie Policy.

13. Third-Party Services and Disclosures

We may share your data with:
• Everfox affiliates and subsidiaries
• Third-party service providers (e.g., cloud hosting, analytics, CRM)
• Legal authorities if required by law
• Future buyers or business partners if we reorganize or sell part of our business

For SMS/MMS messaging, Everfox uses RingCentral as a service provider to process SMS/MMS message data solely for the purpose of delivering SMS/MMS message services. RingCentral does not use this data for its own purposes.

We require all third parties we work with to protect your data and use it only for authorized purposes.

14. Children's Privacy

Our Site and services are not intended for children under 16. We do not knowingly collect personal data from children. If we learn that we have such information, we will delete it promptly.

We do not knowingly collect or process data about children or minors via SMS/MMS messages. Please do not submit such information via SMS/MMS messages.

15. SMS/MMS Messaging and RingCentral Compliance

This section applies to our use of SMS/MMS messaging services, including those provided via RingCentral.

Everfox collects and processes phone numbers and related contact details for SMS/MMS messaging only with your express and logged consent. By opting in to receive conversational, informational, and/or promotional SMS/MMS messages from Everfox, you agree to receive occasional conversational, informational, and/or promotional SMS/MMS messages from us. Consent is always an active choice; the consent checkbox is not pre-checked by default and is not a required field for other services we offer. No mobile opt-in or text message consent will be shared with third parties or affiliates. We do not use purchased lists or third-party generated leads for SMS/MMS messaging. Message and data rates may apply. SMS/MMS messaging frequency may vary.
We do not knowingly collect or process sensitive personal data (such as health, biometric, or financial information), data about children or minors, or data related to criminal convictions or offenses via SMS/MMS. Please do not submit such information via SMS/MMS.
Everfox registers all SMS campaigns as required by law and industry standards, and complies with all applicable telecommunications regulations, including The Campaign Registry (TCR) requirements.
Your use of SMS services is subject to RingCentral’s Acceptable Use Policy and Numbering Policy, available at https://www.ringcentral.com/legal/acceptable-use-policy.html (opens a new window) and https://www.ringcentral.com/legal/policies/numbering-policy.html (opens a new window).
Everfox uses RingCentral as a service provider to process SMS/MMS data solely for the purpose of delivering SMS services. RingCentral does not use this data for its own purposes.
You can opt-out of receiving SMS/MMS messages from us at any time by replying STOP. After you reply STOP, you will receive a confirmation message confirming that you have unsubscribed and will no longer receive additional SMS/MMS messages from us.
If you need assistance, you can reply HELP to any SMS/MMS message. Our support messages will include contact information such as a phone number, email, and/or a link to our website.
To exercise your rights to access or delete your personal data related to SMS/MMS messages, please contact privacy@everfox.com (opens a new window). We will delete your data upon request or when it is no longer needed, consistent with our legal obligations and contractual requirements. Upon termination of your relationship with Everfox, or upon written request, your personal data will be deleted or returned, except where retention is required by law.
If SMS/MMS messaging is used for emergency notifications, please ensure that your emergency contact and address information is accurate and up to date. This information is used to assist first responders in case of emergency.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on Our Site. If the changes are material, we will provide a more prominent notice—such as posting a banner or sending an email notification—where required by applicable law.

Check the "Last Updated Date" at the top to see when this policy was last revised.

17. Contact Us

Have questions or concerns? To contact us about anything related to your Personal Data, please reach out to:

Everfox Privacy Office / Data Protection Officer
Email: privacy@everfox.com (opens a new window)